If I Downgrade Dropbox Plan Will I Lose Current Uploads?

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This wikiHow teaches y'all how to delete your Dropbox account, as well as how to cancel your paid Dropbox Plus or Dropbox Professional person subscription. If you merely desire to revert back to the free version of Dropbox, you tin cancel your subscription without losing data. If you lot no longer want access to your Dropbox business relationship, be sure to download any files on the server earlier deleting your account.

1. 1

   Go to https://www.dropbox.com on your computer. If you're not already signed in to the account yous want to delete, follow the on-screen instructions to sign in now.

   • Use this method to cancel your subscription to Dropbox Plus or Professional account if you subscribed on the web. This volition downgrade your account to the Basic level without deleting your files.
   • If canceling puts your Basic account over the storage quota, your automatic syncs will be paused until you delete excess files manually.

2. two

   Click your profile photo. It's at the top-right corner of the page.^[1]

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3. 3

   Click Settings on the menu.

4. iv

   Click the Plan tab. Information technology's near the top-middle part of the page. Your subscription details appear here.

5. 5

   Whorl down and click Abolish Plan . You'll be asked if you desire to revert back to a costless account.

6. vi

   Ringlet down and click I notwithstanding want to downgrade .

7. 7

   Select a cancellation reason. This information helps Dropbox improve their services in the future.

8. 8

   Scroll down and click I still want to downgrade . Dropbox will now transport a confirmation message to your email address to ostend the cancellation. Your subscription will remain active until the final date of the current billing cycle. At that point, your business relationship will be downgraded to Dropbox Basic.

   • If you want to delete your unabridged Dropbox account, see the Deleting Your Account method.

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1. 1

   Open your iPhone's Settings . You'll find this app on the domicile screen or by searching.

   • Use this method to cancel your paid subscription to Dropbox Plus or Professional if you are billed through the App Store/iTunes. This downgrades your account to the Basic level without deleting your account or the files inside.
   • If canceling puts your Basic account over the storage quota, your automatic syncs will be paused until you delete excess files manually.

2. 2

   Tap your proper noun at the peak the menu.

3. 3

   Tap iTunes & App Store . It'south near the acme of the menu.

4. 4

   Tap your Apple ID. It'due south the electronic mail address at the height of the screen. A pop-up window will announced.

5. v

   Tap View Apple tree ID . Depending on your settings, you may take to verify your passcode or a biometric to continue.

6. six

   Tap Subscriptions . This displays all subscriptions billed to you lot through the App Store.

7. 7

   Tap Dropbox . Your subscription details will announced.

8. 8

   Tap Cancel Subscription or Cancel Trial . One of these options will appear at the bottom of the screen.

9. 9

   Tap Ostend . Once you've confirmed, your subscription volition remain active until the final date of the current billing cycle. At that point, your account will be downgraded to Dropbox Basic, the free version of Dropbox.^[2]

   • If you desire to delete your entire Dropbox business relationship, see the Deleting Your Account method.

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1. i

   Open the Google Play Store on your telephone or tablet. You'll find it in the app drawer. Use this method to cancel your paid subscription to Dropbox Plus or Professional if you are billed through the Play shop/Google. This downgrades your business relationship to the Basic level without deleting your entire account or the files inside.

   • If canceling puts your Bones business relationship over the storage quota, your automatic syncs will be paused until you delete excess files manually.

2. 2

   Tap the ☰ card. It'due south at the top-left corner.

3. 3

   Tap Subscriptions on the bill of fare. A list of all subscriptions yous have through Google Play will appear.

4. 4

   Tap Dropbox . This displays details about your subscription.

5. five

   Tap Abolish subscription .

6. half-dozen

   Select a cancellation reason and tap Continue . A confirmation bulletin will announced.

7. 7

   Tap Cancel subscription or Cancel trial . Once you've confirmed, your subscription volition remain agile until the final engagement of the current billing cycle. At that point, your business relationship will be downgraded to Dropbox Basic, the gratis version of Dropbox.

   • If you want to delete your entire Dropbox account, see the Deleting Your Account method.

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1. 1

   Go to https://www.dropbox.com in a web browser. You'll need to access the web version of Dropbox on your computer, phone, or tablet to delete your account. If you're not already signed in to the account you want to delete, follow the on-screen instructions to sign in now.

   • Utilize this method to delete your entire Dropbox account (and any files you lot've stored on Dropbox's servers) using your web browser. Deleting your account is permanent.
   • If yous upgraded to a premium Dropbox subscription, cancel it before you go on. See the "Cancel a Paid Subscription" method in this wikiHow for the platform you signed up with to learn how.

2. 2

   Back up your files. When you delete your Dropbox business relationship, you lot'll no longer be able to sign into the Dropbox website or the Dropbox mobile app. This means you lot'll lose access to any files that you haven't already saved if you don't back them up start. To download your files:

   • If you're using a phone or tablet, you'll probably want to do this on a reckoner. Although it's possible to download files to your Android, iPhone, or iPad, they don't usually offer much space.
   • Click the Files carte in the left column.
   • Select files and folders to download. You can exercise this past hovering the mouse over each binder and/or file name and clicking its respective cheque box. Selecting a folder selects all files inside.
   • Click the bluish Download button in the correct panel. If you're using a phone or tablet, tap the three dot menu above the file list and select Download) This saves all selected files as a Goose egg (compressed archive) called Dropbox.nada.

3. iii

   Click your contour photo. It's at the height-right corner of the page.

4. 4

   Click Settings on the card.

5. 5

   Scroll down and click Delete account . It's near the bottom-correct corner of the page.

6. vi

   Enter your Dropbox password. This is to confirm that you are who you say you are.

7. 7

   Select a reason for canceling. If you'd like, you tin can also blazon a few sentences most your decision in the "More details" blank.

8. 8

   Click Permanently delete . Your business relationship will now be removed from Dropbox's servers.

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Add New Question

• Question

  If I cancel Dropbox and only have photos on it, will my photos still remain in my current computer files or do I need to copy them onto a USB?

  

  Dropbox uses a cloud storage technology. It means that your athenaeum are stored in a server connected to the net, and not in your computer. Yous would take to download all of them, verify that y'all tin can open them, and just to be sure, back them up on a USB, CD, or DVD.

• Question

  Will this method remove my account one time and for all?

  

  Not really, your account will become dormant for most half-dozen months as law determines, after that, It depends if Dropbox erases everything or if they leave some data.

• Question

  How long do I have to wait after deleting my Dropbox account before I create another one with the same electronic mail?

  

  You should be able to create a new account immediately.

• Question

  Dropbox is open up, although I never use it. A modest window appears briefly to tell me there is no more room in Dropbox when I printing the postal service icon. If I try to drag it to the trash, I'm told it won't go because it is open. What can I practise?

  

  Dropbox might exist open up in the acme bar of your screen (the bar that has the small apple symbol in the left corner). Look for the Dropbox symbol at that place. If information technology is in that location, right-click the symbol and press "quit," then you lot might be able to close it.

• Question

  In my account settings, I do not run into a "delete Dropbox" option. How tin can I delete my Dropbox?

  

  When you lot click on settings, yous have to scroll right down to the lesser of the page. You will see on the left: "View Billing History" and "Delete My Dropbox."

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Article Summary X

1. Sign in to Dropbox.com.
2. Click your profile photograph.
iii. Click Settings.
4. Click Plan.
5. Click Cancel program.
6. Click I however want to downgrade.
7. Select a reason.
8. Click I nonetheless want to downgrade.

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Source: https://www.wikihow.com/Cancel-a-Dropbox-Account

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